How much do you charge for shipping and handling?
Shipping charges vary depending on destination, packaging and physical
aspects of the product. When you place an order, you will immediately be
given an estimate of your shipping costs. If you would like to inquire about
expedited shipping, please contact us before/shortly after an order is placed at:
Total time of delivery
Orders are usually shipped within 5 business days, and can take 2 - 8 business days
to arrive. Pre-orders and made to order pieces will ship based on the date(s) listed under the item description.
How do I get my tracking number?
We will do everything possible to keep you informed. Once
your order has been shipped, you will receive an email to the address
you have provided us with the tracking information.
What is the return policy?
If you have received the wrong product (or the wrong size), we will accept returns
within 7 days from the date of delivery. Customer is responsible for all return
shipping charges. Exceptions: We cannot accept returns on original artwork.
What if my item is broken or damaged?
If your item arrives damaged or broken we can accept returns within 7
days from the date of delivery. We will do our best to replace it, but
if in the case of a sold-out or rare item we will offer a refund
Please address any additional questions to: firstname.lastname@example.org